Legal
Privacy Policy
This policy explains how we collect, use, share, and protect your personal information, aligned with South Africa’s POPIA.
We do not sell personal information. We only use it to deliver services, communicate with you, and meet legal obligations.
1. Scope
This Privacy Policy applies to your use of https://www.bonvoyagetravels.co.za and any related enquiries, bookings, or communications with Bon Voyage Travels.
2. What We Collect
- Personal details: name, email address, phone number.
- Booking details: travel dates, destinations, preferences, booking references.
- Billing/payment details: billing information and payment confirmations (where applicable).
- Technical data: IP address, browser type, device information, pages visited (cookies/analytics).
3. How We Collect It
- When you submit forms (enquiries, booking requests)
- When you contact us via email, phone or messaging
- When you browse the website (cookies and analytics)
4. How We Use It
- To respond to enquiries and provide quotes
- To process bookings and coordinate travel services
- To send confirmations, updates and service communications
- To improve our website performance and user experience
- To comply with legal and regulatory requirements
6. Security
We apply reasonable safeguards to protect personal information. However, no online system is fully secure, and we cannot guarantee absolute security.
7. Your Rights
You may request to access, correct, or delete your personal information (where permitted), or withdraw consent where applicable.
8. Contact
For privacy-related questions or requests:
Website